Company Charges

Our charges are uncomplicated and 100% transparent. There are no hidden extras and no call-out charges.

In addition, all customers are made aware of our rates at the time they book their job with our call centre.

Hourly Rates

There is a minimum charge of one hour on all jobs, thereafter, work is charged in 30 minute increments. All rates exclude the cost of materials and are subject to 20% VAT.

Fixed Price

Written and verbal quotations are available from our engineers or we are happy to make an appointment for an estimator to assess your job. All quotations are subject to 20% VAT.

No Extras

Customers will not be charged for parking or the time engineers spend travelling to jobs.

Essex

* All prices are based on an hourly rate and exclusive of VAT of 20% *

Mon-Fri 8am-6pm
Plumbing	£80.00
Heating & Gas Work	£80.00
Boiler Service	£85.00
Boiler Repair	£80.00
Gas Safety Certificate	£85.00
Combined Service & Gas Safety	£145.00
Underfloor Heating	£100.00
Thermal Imaging	£100.00
LPG Boiler Service	£100.00
Material Collection by Depot	Skip Hire £350.00

Suffolk

* All prices are based on an hourly rate and exclusive of VAT of 20% * After first hour hourly Rate drops to £35 per Half Hour

Rates 1st Hour – 2nd Hour Reduces	Mon-Fri 8am-6pm
Plumbing	£70.00
Heating & Gas Work	£70.00
Boiler Service	£85.00
Oil Boiler Service	£95.00 Plus Parts
Boiler Repair	£70.00
Gas Safety Certificate	£85.00
Combined Service & Gas Safety	£140.00
Underfloor Heating	£70.00
Solar Repair	£95.00
Material Collection by Depot	Skip Hire £285.00

Fixed Price Repairs

* All prices are inclusive of parts and labour unless stated as labour only. Prices are exclusive of VAT

Rates	Mon-Fri 8am-6pm
Bath Taps	£110.00
Kitchen Taps	£80.00
Ball-valve Replacement	£70.00
Toilet Cistern Rebuild	£175.00
Smart Thermostat Labour Installation	£145.00
Supply & Fit 3 port zone valve	£285.00
Supply & Fit Grundfos 15-60 Pump	£270.00

Charges are per hour except those marked with a * which denotes Fixed Price work.

Estimates

Estimates are generally non-chargeable.

Materials

Materials supplied by Clearwater Plumbing and Heating will be charged at cost plus 20%.

Collection time will be kept to a minimum – any charge will be agreed with the customer in advance and not exceed £80.

Payment

Payment must be made in full by credit card, cheque or cash to the engineer upon receipt of invoice.

All work carried out in accordance with our Terms & Conditions. Please see below. *

* Some estimates may incur a charge depending on the nature of the work, the area and the time of the appointment. Any charge made will be deducted from the final invoice.