Boiler Service & Repairs South Ockenden

Boiler Servicing

Our Boiler servicing follows a stringent procedure that adheres to your Boiler model and manufacturer’s guidelines.

1. One of our friendly engineers will turn up at the agreed time and present the Gas Safe Registered ID card. This documentation ensures you’re using a qualified, legal and insured professional.
2. The Boiler casing is removed and inspected. Any signs of water, condensation or corrosion indicate there’s a leak somewhere inside the Boiler. Any suspected leaks are investigated and rectified.
3. All the seals are checked and tightened if required. Loose seals will leak, which can cause damage.
4. The working components of the Boiler are cleaned. Cleaning helps your Boiler to run better and efficiently. A clean Boiler is also easier to test than a dirty one.
5. Testing commences. First of all, we’ll check the water flow and pressure. The pressures adjusted as necessary and monitored. Dropping pressure is the indication of a blockage or pump fault.
6. All internal safety devices are tested. These devices prevent damage to internal components in the event of an abrupt halt to the Boiler. (power cut or Boiler breakdown.
7. The gas burner pressure is tested and adjusted if required, so the gas is being burnt at the correct rate per hour.
8. We place a flue gas analyser inside the flue and measure the rate of oxygen, carbon dioxide and carbon monoxide to establish boiler safety and efficiency.
9. Boilers need a certain amount of air to run properly and prevent carbon monoxide poisoning; therefore, the ventilation is checked to ensure your Boiler’s getting enough.
10. The engineer visually inspects and tests the flue to ensure excess gases are expelled and valuable heat is retained and not lost.
11. The Boiler and pipework are checked and tested for leaking gas.
12. The condensate pipe is checked. This pipe must be adequately insulated. Otherwise, it could freeze in cold conditions. If the pipe freezes in winter, your Boiler will stop working.
13. Once the service is completed, the Boiler is switched on, and the radiators are checked.
14. When the engineer is satisfied that your Boiler is running correctly and your radiators are heating up, a service record is written for you. You’ll need this document for Boiler insurance and warranties.

Boiler Repairs

If your Boiler has stopped entirely and won’t start again, or if you’re experiencing any of the faults listed below (your Boiler will probably fail shortly), give us a call.

Never attempt to rectify faults yourself. It’s dangerous, and you could end up causing more damage and more expense. Always use an experienced Gas Safe Registered engineer.

One of our engineers will offer advice over the phone and can visit your boiler to establish the exact cause of the fault and deliver the solution at a very reasonable price.

Your Boiler Keeps Switching Off

If your Boiler keeps switching off, first of all, check the pressure, repressurise your Boiler as per the manufacturer’s instructions.

Inadequate pressure will cause switch-offs. Once pressurised to the correct level, the Boiler should be ok (unless there’s a fault present)

Monitor the pressure if it drops and the Boiler switches off again. You likely have a leak, a faulty pump, a faulty pressure relief valve or a blockage in the system.

Leaks

If you notice water leaking out of your Boiler or see water collecting in the areas around your Boiler there’s a leak.

Leaks usually occur when seals wear away or become loose. Older Boilers can spring leaks in multiple places.

If you notice a leak, switch your Boiler off and call an engineer. Not only do leaks corrode Boiler cases and parts, but they can also cause external water damage and internal wiring to short-circuit.

Frozen Condensate Pipe

If you’re Boilers failed in freezing conditions, your condensate pipe could be frozen.

The condensate pipe removes excess water created by the Boiler. If the pipes are uninsulated, they will freeze in minus conditions, preventing your Boiler from running.

Pilot Light’s Blowing Out

If your pilot light keeps blowing out, then the thermocouple is probably nearing the end of its life.

The thermocouple is a crucial safety device that regulates the gas. A quick upgrade will get your Boiler back up and running again. Otherwise, there could be an issue with your gas supply itself.

Loud Noises

Strange noises coming from your Boiler is an indication of a fault. Banging or whistling noises should be investigated.

These noises occur when limescale and debris become stuck inside the Boiler, preventing it from operating correctly.

The water boils and steams, causing expansion and those unpleasant noises. Get your Boiler looked at before the heat exchanger is damaged beyond repair.

Our engineers have fixed all manner of Boilers and problems over the years and will fix any issues you are experiencing. Get in touch today to get your Boiler repaired.